Course Overview
Through the Current and Future State Analysis, you can learn about your customers’ objectives and goals, their problems and related impacts, success, and challenges with their critical initiatives, their desired future state, impacts, and related business outcomes. This is what will give you the information you need to fully understand how you and the organization can best help your customer achieve their desired future state. In this tutorial, we will take a closer look at the steps that you can take to complete a Current and Future State Analysis with each of your customers.
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Chapter Overview
Through the Current and Future State Analysis, you can learn about your customers’ objectives and goals, their problems and related impacts, success, and challenges with their critical initiatives, their desired future state, impacts, and related business outcomes. This is what will give you the information you need to fully understand how you and the organization can best help your customer achieve their desired future state. In this tutorial, we will take a closer look at the steps that you can take to complete a Current and Future State Analysis with each of your customers.